Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

  • 2 replies
  • 0 have this problem
  • Last reply by angbob

angbob
angbob
more options

Windows 7 Home Thunderbird 115.13.0 (32-bit)

Today, this started showing up on one of my gmail accounts when I Get Messages: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials.

Settings on all accounts: Server type: POP Mail Server Server Name: pop.gmail.com Port 995 Connection security: SSL/TLS Authentication method: OAuth2

I have several gmail accounts. I have one gmail account to which all the others forward. That account receives emails sent to the complaining account, and Thunderbird downloads the emails. So the problem is with trying to download from the (empty) complaining account. I can log in to the complaining account on line (via Firefox). So the password I use on line is OK.

No virus blocker.

Does anyone know what is going on?

Windows 7 Home Thunderbird 115.13.0 (32-bit) Today, this started showing up on one of my gmail accounts when I Get Messages: The STAT command did not succeed. Error getting message number and sizes. Mail server pop.gmail.com responded: [AUTH] Invalid credentials. Settings on all accounts: Server type: POP Mail Server Server Name: pop.gmail.com Port 995 Connection security: SSL/TLS Authentication method: OAuth2 I have several gmail accounts. I have one gmail account to which all the others forward. That account receives emails sent to the complaining account, and Thunderbird downloads the emails. So the problem is with trying to download from the (empty) complaining account. I can log in to the complaining account on line (via Firefox). So the password I use on line is OK. No virus blocker. Does anyone know what is going on?

All Replies (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

https://support.mozilla.org/en-US/questions/1453793 reports the same issue

Helpful?

angbob
angbob Question owner
more options

Skipping many details, I finally removed all entries for the complaing account in Saved Passwords (Tools/Settings). The problem went away.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.