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I have used TB for years but since a few days ago I can not send emails via my TB.

  • 4 replies
  • 0 have this problem
  • 22 views
  • Last reply by david

lippo1
lippo1
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I have used TB for years but since a few days ago I can not send emails via my TB. I get following error message : Afsendelse af meddelelsen mislykkedes. Der opstod en fejl under afsendelsen. Mailserveren svarede: Must issue a STARTTLS command first. Kontrollér om din mailadresse er rigtig i dine kontoindstillinger og prøv igen.

Hope you can help on this. Kim

I have used TB for years but since a few days ago I can not send emails via my TB. I get following error message : Afsendelse af meddelelsen mislykkedes. Der opstod en fejl under afsendelsen. Mailserveren svarede: Must issue a STARTTLS command first. Kontrollér om din mailadresse er rigtig i dine kontoindstillinger og prøv igen. Hope you can help on this. Kim

Chosen solution

Hi David,

I got it.... I had to restart the program after ticking on the STARTTLS.....now it is working.

Thanks for your help. Kim

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All Replies (4)

david
david
  • Top 10 Contributor
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Does your SMTP setup include STARTTLS?

lippo1
lippo1 Question owner
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Yes the STARTTLS is ticked on.

lippo1
lippo1 Question owner
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Chosen Solution

Hi David,

I got it.... I had to restart the program after ticking on the STARTTLS.....now it is working.

Thanks for your help. Kim

david
david
  • Top 10 Contributor
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You're very welcome.