Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird

  • 1 reply
  • 0 have this problem
  • 1 view
  • Last reply by sfhowes

more options

We use Gmail as our primary email account. We import that into Thunderbird. We have many folders and subfolders in Gmail which we could always see in Thunderbird. Most of those folders have suddenly disappeared from Thunderbird. We can still see them in Gmail so we know that they still exist. We are not aware of any changes that we made in Thunderbird to cause this. Any assistance or suggestions with this matter would be greatly appreciated. If it makes a difference, we use Firefox for our browser and Linux for our operating system. Thank you.

We use Gmail as our primary email account. We import that into Thunderbird. We have many folders and subfolders in Gmail which we could always see in Thunderbird. Most of those folders have suddenly disappeared from Thunderbird. We can still see them in Gmail so we know that they still exist. We are not aware of any changes that we made in Thunderbird to cause this. Any assistance or suggestions with this matter would be greatly appreciated. If it makes a difference, we use Firefox for our browser and Linux for our operating system. Thank you.

All Replies (1)

more options

If you right-click the account in the Folder Pane, Subscribe..., Refresh, do the missing folders appear in the list to check (subscribe)?