Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Not getting emails on some accounts

  • 1 reply
  • 0 have this problem
  • 2 views
  • Last reply by Wayne Mery

more options

I recently added a Gmail account to Thunderbird. Before that I had four working pop3 accounts. Now two of thepop3 accounts are no longer getting new messages on this Windows 10 laptop. They work elsewhere.

They can send out emails but they don't get them.

The Gmail account is working.

When I hit "Get Messages" the accounts no longer appear on the bottom left. If I right click on the account and choose "Get Messages" nothing happens.

Thanks for you help...

I recently added a Gmail account to Thunderbird. Before that I had four working pop3 accounts. Now two of thepop3 accounts are no longer getting new messages on this Windows 10 laptop. They work elsewhere. They can send out emails but they don't get them. The Gmail account is working. When I hit "Get Messages" the accounts no longer appear on the bottom left. If I right click on the account and choose "Get Messages" nothing happens. Thanks for you help...

Modified by adstern

All Replies (1)

more options

What version number is shown in Help > More Troubleshooting Information.