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Many sites wont load i firefox, some kill the browser entirely

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  • Last reply by jmtocher

jmtocher
jmtocher
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Summary: Firefox fails to load many sites, and some will kill the entire browser.

I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash.

Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part over here on the ubuntu forums if interested)

Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached.

I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with.

System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS

Summary: Firefox fails to load many sites, and some will kill the entire browser. I recently updated from Ubuntu 22.10 to 23.04, which included an upgrade to Firefox. I originally had trouble with tab/window dragging operations causing the entire desktop to crash. Removing the snap and installing from the Firefox maintained PPA fixed this issue, but a number of others remain. (Detail on this part [https://askubuntu.com/questions/1468824/instability-from-firefox-after-upgrading-from-ubuntu-22-10-to-23-04 over here on the ubuntu forums ] if interested) Now many google sites simply show the loading error for ever and never recover. Some URLS can kill the browser completely. For example, this one from the Mozilla website: https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load The error message is attached. I am happy to perform more tests and provide more diagnostic if it will help. That same URL works fine from the chromium browser on the same desktop systems,as does every other site I've had issues with. System details: Ubuntu 23.04 64 bit Firefox 113.0.2 Intel_R_ Client Systems NUC7i7BNH (Intel® Core™ i7-7567U) Intel® Iris® Plus Graphics 650 (Kaby Lake GT3e) (KBL GT3) Gnome 44.0 Wayland WS
Attached screenshots

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Examples of sites that "kill" Firefox would be help us help you. You're in Wayland... Did you do the same test in X11?


Operating System: openSUSE Tumbleweed 20230525 KDE Plasma Version: 5.27.5 KDE Frameworks Version: 5.106.0 Qt Version: 5.15.9 Kernel Version: 6.3.2-1-default (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Xeon® CPU E3-1535M v6 @ 3.10GHz Memory: 62.2 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics P630 Manufacturer: HP Product Name: HP ZBook 17 G4

jmtocher
jmtocher Question owner
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I had not tried that before, but yes, it also fails in X11.

There is an example from the mozilla site that kills firefox in my original message:

https://support.mozilla.org/en-US/kb/websites-show-spinning-wheel-never-finish-load

This is the site I used to test on X11 as well.

Modified by jmtocher