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Cannot send emails with Thunderbird 91.8.1 (comcast)

  • 2 replies
  • 1 has this problem
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  • Last reply by remarques

remarques
remarques
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Cannot send emails with Thunderbird 91.8.1 (64-bit) Error message attached. Comcast support said my settings are correct to contact Thunderbird Support

Cannot send emails with Thunderbird 91.8.1 (64-bit) Error message attached. Comcast support said my settings are correct to contact Thunderbird Support
Attached screenshots

Modified by Wayne Mery

All Replies (2)

Matt
Matt
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The message is saying failed authentication. So I guess you have not changed your outgoing password in Thunderbird after changing it with your provider. https://support.mozilla.org/en-US/kb/password-manager-remember-delete-change-tb

remarques
remarques Question owner
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Hi Matt, Thank you for the quick reply. I do have those saved passwords already. These are the same PW's that work when accessing thru the Comcast/XFinity website. See Attachment Wouldnt you want it that way. If changed in Thunderbird wouldnt they also have to be changed at Comcast/XFinity Website?

Modified by remarques