Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Stopped working

more options

So a few days ago firefox just stopped working or not quite, it just loads the pages and it takes forever to load them or it doesn't fully load them, for example reddit takes around 5 minutes and it loads partially, images, like all in the middle. same with wikipedia, gmail for example, or even google.

What I've tried so far: A clean install and the same. (I made sure to delete any folder in my pc called mozilla, except for any registry in regedit) I tried with a clean install and lunching it in safe mode, same. Weird thing is, brave, chrome, palemoon.. all of them work properly except for firefox that just refuses to work properly. firefox developer edition has the same issue. I tried with firefox ver 79, same thing. Tried with my AV disabled (I use kaspersky total security) Oh and when it checks for update it just hangs there searching "checking for updates" and after 5 minutes or so it ends up finishing, saying that is up to date. I'm out of ideas.

I'm using windows 7 64bits.

Any way to see logs or any information of what's going on in the background while the pages are trying to load.

Thanks!

So a few days ago firefox just stopped working or not quite, it just loads the pages and it takes forever to load them or it doesn't fully load them, for example reddit takes around 5 minutes and it loads partially, images, like all in the middle. same with wikipedia, gmail for example, or even google. What I've tried so far: A clean install and the same. (I made sure to delete any folder in my pc called mozilla, except for any registry in regedit) I tried with a clean install and lunching it in safe mode, same. Weird thing is, brave, chrome, palemoon.. all of them work properly except for firefox that just refuses to work properly. firefox developer edition has the same issue. I tried with firefox ver 79, same thing. Tried with my AV disabled (I use kaspersky total security) Oh and when it checks for update it just hangs there searching "checking for updates" and after 5 minutes or so it ends up finishing, saying that is up to date. I'm out of ideas. I'm using windows 7 64bits. Any way to see logs or any information of what's going on in the background while the pages are trying to load. Thanks!
Attached screenshots

All Replies (2)

more options

Hola, Esto sucede con la ultima versión 80 también ? Solo al iniciar el Firefox o sucede siempre al cargar cualquier pagina en cualquier momento? Prueba deshabilitando el bloqueador de contenido. Gracias

more options

Gracias por la respuesta, como dije anteriormente, sí, sucede en la ver 80. Sin importar que pagina ni en que momento hace lo mismo. Intenté deshabilitando "Protección contra rastreo mejorada" y nada. Por lo pronto me pase a palemoon, es similar pero funciona.