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When I send an email from quickbooks (using Thunderbird) the resulting email shows <br> everytime there is a break on the page.

  • 4 replies
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  • Last reply by Mike

Mike
Mike
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When I send an email from quickbooks using thunderbird the resulting email show
every time there is a page break....

Any way to get rid of all the HTML?

When I send an email from quickbooks using thunderbird the resulting email show <br> every time there is a page break.... Any way to get rid of all the HTML?

Modified by Mike

All Replies (4)

sfhowes
sfhowes
  • Top 10 Contributor
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If you set the default format to plain text in the Composition & Addressing section of Tools/Account Settings for the account (uncheck 'Compose...HTML format'), does that work? Or, do you have to enable HTML format if it was disabled?

Mike
Mike Question owner
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I had tried that, it was set to compose messages in HTML and format, so I disabled it to see if that would fix it, unfortunately not. Only happens when sending an email from quickbooks to thunderbird.

Matt
Matt
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  • Top 10 Contributor
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That might be an issue with the actual HTML quick books is sending, If it is even HTML.

Do you have any familiarity with HTML?

Mike
Mike Question owner
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not too familiar, but it seems to only be using "br" I imagine this would mean break? strange thing is I only see it once the email is sent (if I check my sent messages) So I can't even adjust it.

Modified by Mike