Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why I can only see my inbox email when I am connected to the internet?

  • 2 replies
  • 1 has this problem
  • 2 views
  • Last reply by Oscar

more options

I thought that Thunderbird was a local program but the inbox works only when I'm connected to the internet. If I disconnect from the internet the program remains open but my inbox email disappears, and comes back again only when I connect. Thanks

I thought that Thunderbird was a local program but the inbox works only when I'm connected to the internet. If I disconnect from the internet the program remains open but my inbox email disappears, and comes back again only when I connect. Thanks

All Replies (2)

more options

If the account is IMAP, TB synchronizes its Inbox with the Inbox on the mail server. In the Synchronization and Storage section of Account Settings, make sure the 'Keep messages for all folders...' box is checked.

more options

No this wasn't it. I downloaded previously an older version of Thunderbird from a site that had old versions for I was looking to fix an issue I couldn't fix in the latest version. So I wonder if they could somehow got their hands on this version permanently and can monitor my emails????