Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Mac OS Catalina won't allow update to proceed even after granting permission is Security and privacy

  • 5 replies
  • 4 have this problem
  • 3 views
  • Last reply by AliceWyman

more options

Firefox Mac OS Catalina won't allow update to proceed even after granting permission is Security and privacy

Firefox Mac OS Catalina won't allow update to proceed even after granting permission is Security and privacy

All Replies (5)

more options

What is the error message or specific issue you are having with updating Firefox? Try updating again. There's a new Firefox 67.0.4 that has just been released. If the internal updater doesn't work, try the full download. See Update Firefox to the latest release for more information.

I see that you are running the new macOS 10.15 Catalina Preview release, which is a "Beta" release. There is a forum at https://forums.developer.apple.com/community/beta/macos-1015-beta where this was just posted: https://forums.developer.apple.com/thread/118529 Firefox Software Update can't be opened (quote)


banjoeyes Jun 21, 2019 12:44 PM (in response to acelab)

I had the same issue until yesterday. Firefox came out with a new update version 67.0.4 which now opens for me. I had to Trash Firefox from the Applications Folder then download and install the new version 67.0.4 from Mozilla.You will have to select the "Open Anyway" button in the Security & Privacy/ General pane of System Preferences.


Does that help?

more options

Solution: (from Apple Developer website as linked above)

- Open Terminal - copy and paste the following line: sudo spctl --master-disable

-hit enter - Enter your password - Hit enter


Then Open FIREFOX from the Applications folder in Finder

To reinstate GateKeeper (the thing that was blocking it from opening) Close terminal and reopen Terminal from fresh

enter: sudo spctl --master-enable Enter password

Firefox will still open in future

more options

See https://www.mozilla.org/en-US/firefox/68.0.1/releasenotes/ macOS releases are now signed by the Apple notary service, allowing Firefox to properly run on macOS 10.15 Beta releases

You can download the full installer, if needed, here: https://www.mozilla.org/en-US/firefox/all/

more options

AliceWyman said

What is the error message or specific issue you are having with updating Firefox? Try updating again. There's a new Firefox 67.0.4 that has just been released. If the internal updater doesn't work, try the full download. See Update Firefox to the latest release for more information. I see that you are running the new macOS 10.15 Catalina Preview release, which is a "Beta" release. There is a forum at https://forums.developer.apple.com/community/beta/macos-1015-beta where this was just posted: https://forums.developer.apple.com/thread/118529 Firefox Software Update can't be opened (quote)

banjoeyes Jun 21, 2019 12:44 PM (in response to acelab)

I had the same issue until yesterday. Firefox came out with a new update version 67.0.4 which now opens for me. I had to Trash Firefox from the Applications Folder then download and install the new version 67.0.4 from Mozilla.You will have to select the "Open Anyway" button in the Security & Privacy/ General pane of System Preferences.


Does that help?

more options

For the record, a new Catalina bug was recently posted: Bug 1570451 [10.15] Firefox and Thunderbird crashes on start in MacOS 10.15 (Catalina) dev beta 5 19A526h Haik Aftandilian [:haik] Comment 37 • 2019-08-06 05:18 EDT (quote) We've confirmed with Apple that the fix for this problem is going to be in macOS Catalina Beta 6.