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Save Passwords option keeps getting reset

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by McCoy

fredwehr
fredwehr
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Win 7 SP1, Firefox 64.0

On 2 or more occasions in last month, after wondering why no offer to save a password, did the usual Options>Privacy & Security. In each case "Ask to save logins and passwords for websites" is UN-checked. So I check the box and some time later, offer to save password stops.

I also noticed now I allegedly have lots of saved logins. That's great except a number of the saved logins do NOT populate sign-in on the website.

Thanks for any suggestions to fix this problem.

Win 7 SP1, Firefox 64.0 On 2 or more occasions in last month, after wondering why no offer to save a password, did the usual Options>Privacy & Security. In each case "Ask to save logins and passwords for websites" is UN-checked. So I check the box and some time later, offer to save password stops. I also noticed now I allegedly have lots of saved logins. That's great except a number of the saved logins do NOT populate sign-in on the website. Thanks for any suggestions to fix this problem.

All Replies (3)

WestEnd
WestEnd
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I have my password saves and they don't vanish like yours. And I am using ff64 with Windows 10 pro. I think it might be more related to your security software scrubbing clean any logins.

Modified by WestEnd

fredwehr
fredwehr Question owner
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Thanks for quick reply - a bit baffling that some "saved" logons work, some don't. Boston Globe works, Home Depot doesn't. Hmmm

McCoy
McCoy
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Hello fredwehr,

Your system details show that you have RoboForm Password Manager installed - would you please disable it and see if that will make a difference  ?

You could also check the value of the preference "signon.rememberSignons" on the "about:config" page :

Type in the address bar about:config and press Enter

Then type in the search bar signon.remember and look for the above mentioned pref. If you have to change the value, then close and restart Firefox.