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Firefox 62dmg not loading correctly on Mac desktop running high sierra 10.13.6 previous version Firefox 57dmg works perfectly

  • 6 replies
  • 1 has this problem
  • 10 views
  • Last reply by FFus3r

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I am running Firefox 57dmg on my mac desktop in high sierra and it works perfectly, I am continually being asked to upgrade to 62dmg. every time I do the upgrade or even download the new version frm scratch it does not load correctly web pages will not load says cannot connect to site. I place an exception then the site will load but shows no images and all the text is down the left side of my screen. This occurs on every occasion I have upgraded or downloaded. As I stated previous Firefox 57dmg works perfectly.

I am running Firefox 57dmg on my mac desktop in high sierra and it works perfectly, I am continually being asked to upgrade to 62dmg. every time I do the upgrade or even download the new version frm scratch it does not load correctly web pages will not load says cannot connect to site. I place an exception then the site will load but shows no images and all the text is down the left side of my screen. This occurs on every occasion I have upgraded or downloaded. As I stated previous Firefox 57dmg works perfectly.

Chosen solution

see these pages:

or make sure your firewall dosent block the installed update of firefox from accessing the internet, remove firefox from trusted programs and then add it again.

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All Replies (6)

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you should use the latest version, see this page:

about the sites not loading correctly, see this page:

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I am using Firefox 57 with no issues, and I am being prompted to upgrade to Firefox 62, every time I download the upgrade to Firefox 62 from the Mozilla site it downloads no problems but the Firefox browser will not open correctly after installing. I have tried at least 6 times and every time it comes out the same. See attached screen shots

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Chosen Solution

see these pages:

or make sure your firewall dosent block the installed update of firefox from accessing the internet, remove firefox from trusted programs and then add it again.

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FFus3r

Thank you so much i had to get rid of AVG altogether but now Firefox has finally updated and working perfectly :-)

thank you

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I am glad to know that your problem has been resolved.

Thank you for contacting Mozilla Support.

safe surfing.