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Thunderbird not responding after Windows 10 (version 52.6.0 32-bit)

  • 5 replies
  • 2 have this problem
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  • Last reply by phil7782

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I get long periods of "not responding" when I cannot open emails, type in new email boxes, or anything - usually when the status bar reads "downloading new messages". I seems to take a very long time to download new messages (10- 20 minutes) before it works normally, and then it still freezes regularly.

Version 52.6.0 32-bit.

Should I be on a 64-bit version (is there one). Can I reinstall without losing my local folders?

I get long periods of "not responding" when I cannot open emails, type in new email boxes, or anything - usually when the status bar reads "downloading new messages". I seems to take a very long time to download new messages (10- 20 minutes) before it works normally, and then it still freezes regularly. Version 52.6.0 32-bit. Should I be on a 64-bit version (is there one). Can I reinstall without losing my local folders?

Chosen solution

There is no formal (i.e. official) 64-bit version. I think you can find a third-party 64-bit version, but really, that isn't very likely to matter. Some pundits argue that a 64-bit version might actually be slower.

There are other Windows programs which come in 32 and 64 bit flavours, but in one case, (Irfanview) I choose 32 bit because its add-ons and plugins haven't all been ported to 64-bit. I'm not sure that is a big concern with Thunderbird, as the binary dependencies have been largely eradicated. I'm using a 64-bit version for Linux, but by and large this doesn't seem to affect the compatibility or availability of Thunderbird add-ons. Lightning is the one special case here, it seems, but that doesn't matter if the appropriate version comes bundled with Thunderbird.

What antivrus are you using?

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Chosen Solution

There is no formal (i.e. official) 64-bit version. I think you can find a third-party 64-bit version, but really, that isn't very likely to matter. Some pundits argue that a 64-bit version might actually be slower.

There are other Windows programs which come in 32 and 64 bit flavours, but in one case, (Irfanview) I choose 32 bit because its add-ons and plugins haven't all been ported to 64-bit. I'm not sure that is a big concern with Thunderbird, as the binary dependencies have been largely eradicated. I'm using a 64-bit version for Linux, but by and large this doesn't seem to affect the compatibility or availability of Thunderbird add-ons. Lightning is the one special case here, it seems, but that doesn't matter if the appropriate version comes bundled with Thunderbird.

What antivrus are you using?

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Actually, the opening it in safe-mode thing seems to have fixed it. It was my fault because I thought I had already tried that but I don;t think I had a network attached. You can't start Win10 in safe mode like you used to do it, so I had to google it to do it right )with networking).

But I think we can actually mark this as solved - opening is safe mode WITH NETWORKING makes it a lot faster.

Thanks.

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Windows' Safe Mode will have disabled your anti-virus…

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So, I guess my AV was stopping some kind of update I needed, or something, because I am back in normal mode and it is working now. What a relief, I have been suffering with this for over a month.

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The update and anti-virus might be issues in some ways, but the biggest improvement I get is from Disabling the Auto Compact Feature in Settings / Advanced..

Since I did that, I have absolutely NONE of these errors popping up.

One side effect is I can write e-mails from any of my 5 accounts without any interruptions by this error.