My eBay pictures disappear!
Greetings: I list on eBay using Firefox. (As a matter of fact, until this problem I used Firefox for EVERYTHING and have been very pleased.) Last week, all of MY listing photos refused to show; disappeared, actually, after they DID show. THIS week all of the items I am bidding on have LOST their pictures.
More info: I use "Auctiva" as a listing service and contacted them and was told that it wasn't their fault. BEFORE that, I contacted eBay and they did all kinds of things and finally determined it is not THEIR fault and recommended I change to Chrome or Internet Explorer. Well, I went to I.E. and have NO PROBLEMS seeing my pictures there. None!
Bottom Line: I'd like to be able to count on Firefox with the same confidence I've had for over ten years. Help?!
Addendum: I had to change my local library account to Explorer several months ago (As did others, I'm told) because my sign-in was being blocked because of "threat of virus".
All Replies (2)
Sorry, Yes it is a Firefox bug that effects a few. Give this a try : https://support.mozilla.org/en-US/kb/fix-problems-images-not-show
Please let us know if this solved your issue or if need further assistance.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.
- make sure your extensions and filters are updated to the latest version
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Appearance
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
If images are missing then check that you do not block images from some domains.
- you can tap the Alt key or press the F10 key to show the hidden Menu Bar temporarily
Check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions".
Check "Tools -> Page Info -> Media" for blocked images
- select the first image and use the cursor Down key to scroll through the list
- if an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain
You can check these preferences on the about:config page and make sure they have the default value.
- permissions.default.image (1)
- network.http.sendRefererHeader (2)
There is Tracking Protection that can block (wanted) content, so check the location/address bar for special icons.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (e.g. Adblock Plus, NoScript, Ghostery, uBlock Origin) always make sure such extensions do not block (wanted) content.
- make sure your extensions and filters are updated to the latest version
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.