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If I delete emails on my server's website, they disappear from my Inbox. Only way to keep them on my computer is to move them to a different folder.

wnynightwing
wnynightwing
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I was recently affected by the CCleaner glitch which wiped out everything on TB. Fortunately I recovered the emails, but had to reinstall TB. Now after downloading my emails into TB and I go to my server's web site (Xfinity) and delete those emails, the emails in my TB Inbox disappears. If I put them back on the server, they reappear on TB. The only way around this on TB, so far, is to create a new folder and move any emails to that folder. Then if I move emails on the server to Trash, the ones on TB remain. Before the crash, this didn't happen on TB. Emails remained in the Inbox until I deleted them.

I figure I probably need to check or uncheck something in the settings, but don't know what.

I was recently affected by the CCleaner glitch which wiped out everything on TB. Fortunately I recovered the emails, but had to reinstall TB. Now after downloading my emails into TB and I go to my server's web site (Xfinity) and delete those emails, the emails in my TB Inbox disappears. If I put them back on the server, they reappear on TB. The only way around this on TB, so far, is to create a new folder and move any emails to that folder. Then if I move emails on the server to Trash, the ones on TB remain. Before the crash, this didn't happen on TB. Emails remained in the Inbox until I deleted them. I figure I probably need to check or uncheck something in the settings, but don't know what.

Chosen solution

Please Google how IMAP mail works and how it differs from POP.

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user01229325
user01229325
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Chosen Solution

Please Google how IMAP mail works and how it differs from POP.

wnynightwing
wnynightwing Question owner
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Thanks. Did not realize the difference between the 2. Obviously my previous settings were using POP and when I reinstalled TB it automatically used IMAP. With that knowledge, I went to my provider's web site and found instructions for changing, if I want to do that.

Thanks again for an easy solution!