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I am no longer able to receive or delete messages on my office mail account, which seems to have been renamed from mail.hosei.ac.jp to Local Folders

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  • Last reply by mikemcdjp

mikemcdjp
mikemcdjp
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I have three mail accounts on Thunderbird on my home PC - my home account, my office account, and my iCloud account. All were working fine until yesterday. This morning when I tried to download mail on my PC, I could do so for my home account and iCloud account, but not for my office account, although I could still download mail for all these accounts on my iPad. When I try to download load mail for my office account my my PC, the following message appears: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." I am also unable to delete messages from my office account. Strangely, the name of this account in the left pane seems to have changed from "mail.hosei.ac.jp" to "Local Folders".

I have three mail accounts on Thunderbird on my home PC - my home account, my office account, and my iCloud account. All were working fine until yesterday. This morning when I tried to download mail on my PC, I could do so for my home account and iCloud account, but not for my office account, although I could still download mail for all these accounts on my iPad. When I try to download load mail for my office account my my PC, the following message appears: "Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox." I am also unable to delete messages from my office account. Strangely, the name of this account in the left pane seems to have changed from "mail.hosei.ac.jp" to "Local Folders".

Chosen solution

Please post this info: In thunderbird Help > Troubleshooting Information click on 'Copy text to clipboard' button in this forum question, right click in a 'post a reply' text box and select 'Paste. you can edit/remove all info on fonts and printers, but nothing else.

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Toad-Hall
Toad-Hall
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Chosen Solution

Please post this info: In thunderbird Help > Troubleshooting Information click on 'Copy text to clipboard' button in this forum question, right click in a 'post a reply' text box and select 'Paste. you can edit/remove all info on fonts and printers, but nothing else.

mikemcdjp
mikemcdjp Question owner
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Dear Toad-Hall,

Many thanks for your suggestion. Actually, when I booted up my PC this morning, the problem seemed to have resolved itself (I was wrong about the renamed folder: it must have been "Local Folders" all along). Sorry to have troubled you, and thanks again.

Mike