We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

more options

Crash-ID: bp-437ccd67-69ec-4ccb-95fb-f39812160125 when firefox starts en close automaticly

Crash-ID: bp-437ccd67-69ec-4ccb-95fb-f39812160125 when firefox starts en close automaticly

Chosen solution

Your System Details shows;

Installed Plug-ins

sprotector.dll = MALWARE = Remove SProtector.exe and SProtector.dll (Virus Removal Guide) https://malwaretips.com/blogs/sprotector-exe-virus-removal/

Read this answer in context 👍 0

All Replies (2)

more options

Product Firefox Version 43.0.4 Build ID 20160105164030 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

Signature nvlsp.dll

System Memory Use Percentage 71

This is for Sumo's Related Bugs 1233237 RESOLVED FIXED crash with Nvidia's Network Access Manager (nvappfilter.dll/nvlsp.dll) in Firefox 43


Do you have NVidia’s network access manager or Forceware Network Manager software installed? Disable / remove it. https://support.mozilla.org/en-US/kb/connectivity-crashing-firefox-43-update

more options

Chosen Solution

Your System Details shows;

Installed Plug-ins

sprotector.dll = MALWARE = Remove SProtector.exe and SProtector.dll (Virus Removal Guide) https://malwaretips.com/blogs/sprotector-exe-virus-removal/