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Double clicking on the 'star' to bookmark no longer shows the menu to tag and categorize. How can I get that back?

  • 12 replies
  • 5 have this problem
  • 1 view
  • Last reply by JoanneSteen

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When i click the blue star to book mark, it hops over to the folder on the right, but when I click again, I no longer see the menu so that I can tag and file my bookmarks. I don't even know if my pages are even really being bookmarked. I guess if they are they're all in unsorted bookmarks. What can I do to get the tagging and categorizing features back?

When i click the blue star to book mark, it hops over to the folder on the right, but when I click again, I no longer see the menu so that I can tag and file my bookmarks. I don't even know if my pages are even really being bookmarked. I guess if they are they're all in unsorted bookmarks. What can I do to get the tagging and categorizing features back?

Chosen solution

jscher2000 - I'm doing the HAPPY DANCE!!!! That did it! I should have suspected IE. I can't stand IE and I don't need the tab. I used it sometimes for webpages that seemed to act contrary and hang up in FireFox. Thank you so very much!!!!

This was also a learning experience for me. cor-el, you taught me how to manage my plug-ins. I have them all up to date now.

Read this answer in context 👍 2

All Replies (12)

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Does the Edit Bookmark dialog appear if you press Ctrl+d, or if you choose Edit This Bookmark from the classic Bookmarks menu (Alt+b)?

Sometimes add-ons can break how built-in features work. Could you test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

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I read on another site that various IE Tab extensions and possibly the Tree Style Tab extension could be affecting the bookmark dialog.

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Note that your System Details List shows multiple Shockwave for Director plugins.

  1. Adobe Shockwave for Director Netscape plug-in, version 11.6.5.635
  2. Adobe Shockwave for Director Netscape plug-in, version 11.6.6.636
  3. Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637
  4. Adobe Shockwave for Director Netscape plug-in, version 11.6.8.638

You can find the installation path of all plugins on the about:plugins page.

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jscher2000,

You asked: Does the Edit Bookmark dialog appear if you press Ctrl+d, or if you choose Edit This Bookmark from the classic Bookmarks menu (Alt+b)? Ctrl+D does not work. Alt+B did open the toolbar menu, but I didn't see an option to tag.

I did as you suggested and started FireFox in safe mode. The bookmark feature worked great. I could tag and file my bookmark in the folder I wanted. I guess that means that there's an Add-On that messing up my bookmark feature. I haven't installed any add-ons lately and a while back, I disabled most of what I had so my browser would run more efficiently.

Am I right to assume it's an add-on and if so, do you have any suggestions for me to find out what add-on it is that might be causing the issue?

Also, I read your second comment about the Tree Style Tab extension, but I have to admit, I have no idea what that is...sorry.

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Thank you for testing! Safe Mode disables one kind of add-on: extensions. You can copy/paste a list of your extensions from the support information page. You can open that using either:

  • "3-bar" menu button > "?" button > Troubleshooting Information
  • (menu bar) Help > Troubleshooting Information
  • type or paste about:support in the address bar and press Enter

Scroll down and look for the Extensions heading, the select the entire table below that, copy (Ctrl+c or right-click > Copy) and paste into a reply. It's a bit messy, but we're used to it.

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OMG, I'm sure this looks horrific! I'm attaching a copy/paste of the extensions from a screen shot. That might be easier.

Extensions Name Version Enabled ID Add to Amazon Wish List Button 1.10.1-signed true amznUWL2@amazon.com All-in-One Sidebar 0.7.26 true {097d3191-e6fa-4728-9826-b533d755359d} Classic Theme Restorer 1.3.7.1 true ClassicThemeRestorer@ArisT2Noia4dev ColorfulTabs 28.1 true {0545b830-f0aa-4d7e-8820-50a4629a56fe} Coupons at Checkout 1.4.1.1-signed true jid0-5R3LLpyrG0a1kPDXAA8ZKmM0bgM@jetpack feedly 16.0.528.1-signed true feedly@devhd FireShot 0.98.75 true {0b457cAA-602d-484a-8fe7-c1d894a011ba} Google Shortcuts 2.1.8.2.1-signed true {5C46D283-ABDE-4dce-B83C-08881401921C} IE Tab + 2.04.20110724.1-signed true coralietab@mozdev.org InvisibleHand 3.9.49.1-signed true canitbecheaper@trafficbroker.co.uk LastPass 3.2.16 true support@lastpass.com NoSquint 2.1.9.1-signed true nosquint@urandom.ca Open in Private Browsing Mode 1.1.1-signed true jid1-0FHdJAAQ7Nb73Q@jetpack Pinterest Pin Button 38.2 true {677a8f98-fd64-40b0-a883-b8c95d0cbf17} Pocket 3.0.6.1-signed true isreaditlater@ideashower.com Private Tab 0.1.8 true privateTab@infocatcher RightToClick 2.9.5.1-signed true {cd617375-6743-4ee8-bac4-fbf10f35729e} Tabs on Bottom 0.5.1-signed true tabsonbottom@piro.sakura.ne.jp Adblock Plus 2.6.10 false {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Add-on Compatibility Reporter 2.0.6.1-signed false compatibility@addons.mozilla.org Adobe Acrobat - Create PDF 1.2 false web2pdfextension@web2pdf.adobedotcom Boo.ly Shopping 3.011.1-signed false getbooly@boo.ly Ciuvo Price Comparison 1.4.42.1-signed false extension@ciuvo.com Classic Toolbar Buttons 1.4.9 false CSTBB@NArisT2_Noia4dev CoolPreviews 3.8 false {CE6E6E3B-84DD-4cac-9F63-8D2AE4F30A4B} Download Manager Tweak 1.0.9.1-signed false {F8A55C97-3DB6-4961-A81D-0DE0080E53CB} Download Statusbar 0.9.10.1-signed false {D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389} Evernote Web Clipper 6.0.15.1-signed false {E0B8C461-F8FB-49b4-8373-FE32E9252800} FabTabs 1.5.2.1-signed false fabtab@captaincaveman.nl Garmin Communicator 4.1.0.1-signed false {195A3098-0BD5-4e90-AE22-BA1C540AFD1E} Google Button for Firefox with dropdown menu for the most important Google services 1.1.1-signed false google.button@mali37.net Google Docs Viewer 1.8.9.1-signed false adonis.cuhk@gmail.com Google Redesigned 3.0.3.1-signed false {cc85cd4e-5a5b-4eda-a25c-bdaffa93b406} Google Toolbar Button 0.3 false {4162db21-de68-11da-b995-0050c2490048} googlebar 0.9.20.05.1-signed false {6b6601f1-361e-4b9f-bb6d-f8305000e4f6} Googlebar Lite 5.0.6.1-signed false {79c50f9a-2ffe-4ee0-8a37-fae4f5dacd4f} Groowe Search Toolbar 1.6.9.1-signed false {268ad77e-cff8-42d7-b479-da60a7b93305} HTML5 Notifications 1.2.2.1-signed false html5notifications@paxal.net Integrated Inbox for Gmail & Google Apps 3.7.4.1-signed false {28197867-b1ef-4140-8e3b-55c45b9c8460} Logitech SetPoint 6.5 false {F003DA68-8256-4b37-A6C4-350FA04494DF} MediaPlayer 3.3.2 false jid1-gwOhHRRpNvLcnw@jetpack NoScript 2.6.9.35 false {73a6fe31-595d-460b-a920-fcc0f8843232} Open in Google Docs Viewer initial.rev4.1.1-signed false jid0-SQqz0FvZAHJtkvlT9nQ4I0O9fIw@jetpack Pin It button 1.37.9 false jid1-YcMV6ngYmQRA2w@jetpack Pin Tool 1.1-signed false pintool@gmail.com PriceBlink 4.2.1-signed false info@priceblink.com RealPlayer Browser Record Plugin 15.0.6 false {0153E448-190B-4987-BDE1-F256CADA672F} Send to Kindle for Mozilla Firefox 1.0.2.65.1-signed false sendtokindle@amazon.com Shortcuts for Google™ Products 1.1.4 false jid1-SVJwkBGCTt4PyQ@jetpack Toolbar Buttons 1.1.1-signed false {03B08592-E5B4-45ff-A0BE-C1D975458688} Trend Micro NSC Firefox Extension 5.82.0.1069 false {22C7F6C6-8D67-4534-92B5-529A0EC09405}

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Could you try disabling IE Tab + ?

I don't know how many sites you actually use it for, but hopefully you don't need it on a regular basis, or for those you could switch to an extension that launches the site in IE instead of embedding IE in a tab. For example: https://addons.mozilla.org/firefox/addon/open-in-ie/

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Chosen Solution

jscher2000 - I'm doing the HAPPY DANCE!!!! That did it! I should have suspected IE. I can't stand IE and I don't need the tab. I used it sometimes for webpages that seemed to act contrary and hang up in FireFox. Thank you so very much!!!!

This was also a learning experience for me. cor-el, you taught me how to manage my plug-ins. I have them all up to date now.

more options

I have this problem, too (October 2015). I followed the directions and located the Troubleshooting Information page and the Extensions block.

My problem is I don't see an IE Tab extension. Here are the extensions I found:

Adblock Plus 2.4.1 false {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d} Add Bookmark Here ² 29.0.20140506 false abhere2@moztw.org AddThis 3.5.9 false {3e0e7d2a-070f-4a47-b019-91fe5385ba79} Auto-Sort Bookmarks 2.4 false sortbookmarks@bouanto Bloody Vikings! 0.5.10 false bloodyvikings@ffs.bplaced.net Capture & Print 0.1.9.0 false {146f1820-2b0d-49ef-acbf-d85a6986e10c} CookieKeeper 1.8.4 false cookiekeeper@cookiekeeper.mozdev.org Email Link button 0.9 false {2A638E17-DE1D-48d3-A4B7-39E9670FF77A} Flashblock 1.5.18 false {3d7eb24f-2740-49df-8937-200b1cc08f8a} HP Smart Web Printing 4.60 false smartwebprinting@hp.com PriceBlink 4.1 false info@priceblink.com Print Edit 15.4 false printedit@DW-dev Print selected text 0.4 false pst@i1024a.pl Print/Print Preview 0.9 false {19EB90DC-A456-458b-8AAC-616D91AAFCE1} SaveAS 0.1 false {018f3160-1a6f-4650-84fd-aad8c13609c8} Shorten URL (bit.ly) 0.94 false {a1109c2a-1187-4027-901d-13097b755625} The Ultimate Free Stock Photo Search Addon 1.0.1 false stockphotofeeds@stockphotofeeds.com Unzip 0.11.63.1-signed false {27e54308-4b3e-45ae-a10e-5d7c7890ee07}

My questions are...

...did I overlook it? ...is something else causing this problem?

I hope you all can help me out. I use the bookmarks function frequently for my business.

Kindest thanks, Jo

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Hi Jo, to see whether extensions are relevant in your case, did it make any difference to test in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

If Firefox is not running: Hold down the Shift key when starting Firefox. (For Mac, hold down the option key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?

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Hi Jo, I didn't notice this before, but your version of Add Bookmark Here 2 is rather old now (May 2014). Please try updating it using one of the following approaches.

(1) You can trigger the built-in extension updater from the Add-ons page. Either:

  • Ctrl+Shift+a (Mac: Cmd+Shift+a)
  • "3-bar" menu button (or Tools menu) > Add-ons

In the left column, click Extensions. Then find the "gear" button above the list and "Check for Updates".

(2) Or install again from here: https://addons.mozilla.org/en-us/firefox/addon/add-bookmark-here-2/

Hopefully that will fix it.

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Success! I updated the extension and it's back to working!! Thank you, thank you.

While I was on the extension page, I changed to automatically updating all extensions, because most of the others had updates, too.

Appreciate your wise help!

Cheers, Jo