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Why won't the swagbucks Swag Button install? It's listed in add-ons..

  • 3 replies
  • 2 have this problem
  • 7 views
  • Last reply by FredMcD

usernameme
usernameme
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I recently started using Swagbucks.com and there is a Firefox Extension (add-ons) for the Swag Button. I can install it, but it never works, and won't log me in. Other things in swagbucks do not work, like NOSO offers. How do I get the button to work; swagbucks is not helping?

I recently started using Swagbucks.com and there is a Firefox Extension (add-ons) for the Swag Button. I can install it, but it never works, and won't log me in. Other things in swagbucks do not work, like NOSO offers. How do I get the button to work; swagbucks is not helping?

All Replies (3)

FredMcD
FredMcD
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What computer system and Firefox are you using?

Have you contacted swagbucks support?

What error / problem messages do you get?

What happens if you right click it's icon?

usernameme
usernameme Question owner
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I contacted swagbucks who do not reply; rather I do not receive tickets based on my submissions. I am very computer literate so of course I have checked all the above is compatible; my system is windows vista my firefox is the newest update as of yesterday 36.0.1 AS I SAID, the wagbutton does not log me on. That is pretty explanatory. I can input my info and click LOGIN but it cycles around and does nothing for a few minutes. It is greyed out. Right clicking brings up the same options as if you right click anything on a firefox bar.

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.