thunderbird crashes in safe mode at startup @ NS_MsgHashIfNecessary(nsAutoString&)
Hi, the latest crash report (of a series of 20 today) is copied below since today, i cannot use thunderbird. new version was installed automatically on dec 20th tried to restart safe mode, with nothing better in view. the window opens but when try to access a folder or an email, everything disappears. Should I get back to an older version ??
AdapterDeviceID: 0x 166 AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.3.0 BuildID: 20141127140543 CrashTime: 1419369591 EMCheckCompatibility: true Email: etienne.li@orange.fr EventLoopNestingLevel: 1 FramePoisonBase: 7ffffffff0dea000 FramePoisonSize: 4096 InstallTime: 1419103506 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166GL Layers! GL Context? GL Context+ GL Layers+ ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SecondsSinceLastCrash: 32 StartupTime: 1419369566 Theme: classic/1.0 Throttleable: 1 Vendor: Version: 31.3.0 useragent_locale: fr
Ce rapport contient également des informations techniques sur l'état de l'application lors du plantage.
Modified by Wayne Mery
All Replies (4)
Matt said
https://support.mozilla.org/en-US/kb/mozilla-crash-reporter#w_viewing-crash-reports Crash ids please!
ID de plantage : bp-3ab94152-f7ba-4514-9b9a-855de2141223
new detailed crash I dumped the profile folder and opened a new one, started recreating all the accounts one by one It still crashes, but only twice today I could send a detailed report (apple) in .txt from last occurrence, no thunderbird crash report as "[Wed Dec 24 17:11:51 2014] Crash report submission failed: The certificate for this server is invalid. You might be connecting to a server that is pretending to be “crash-reports.mozilla.com” which could put your confidential information at risk."
your crash is reported as https://bugzilla.mozilla.org/show_bug.cgi?id=768480 crash @ NS_MsgHashIfNecessary(nsAutoString&)