Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I open a new tab I want the page to be blank (no website). This is what used to happen until recently.

  • 2 replies
  • 3 have this problem
  • 6 views
  • Last reply by WKPMontana

more options

I open Mozilla Firefox and my RTE homepage opens which is fine. If I open a new (second) tab the Incredimail website appears. A blank tab used to appear in this second window. I want a blank tab to appear instead.

I open Mozilla Firefox and my RTE homepage opens which is fine. If I open a new (second) tab the Incredimail website appears. A blank tab used to appear in this second window. I want a blank tab to appear instead.

Chosen solution

Hello,

You can change your new tab page by going to the about:config page and searching for the browser.newtab.url preference. Right click to modify the preference, and set it to about:blank.


In order to change your Firefox Configuration please do the following steps :

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise! to continue to the about:config page.

EDIT: If this is your issue: http://malwaretips.com/blogs/remove-mystart-by-incredimail/

You actually may have been infected my malware, please follow that guide to remove it if you have not already.

Read this answer in context 👍 4

All Replies (2)

more options

Chosen Solution

Hello,

You can change your new tab page by going to the about:config page and searching for the browser.newtab.url preference. Right click to modify the preference, and set it to about:blank.


In order to change your Firefox Configuration please do the following steps :

  1. In the Location bar, type about:config and press Enter. The about:config "This might void your warranty!" warning page may appear.
  2. Click I'll be careful, I promise! to continue to the about:config page.

EDIT: If this is your issue: http://malwaretips.com/blogs/remove-mystart-by-incredimail/

You actually may have been infected my malware, please follow that guide to remove it if you have not already.

Modified by CoryMH

more options

This worked great! Good instructions, accurate and to the point.

Thanks.