We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

I used to be able to view my favorites but not anymore with this latest browser version?

  • 2 отговора
  • 1 има този проблем
  • 1 изглед
  • Последен отговор от cor-el

more options

I'm not sure what version of Firefox I'm using, but I'm no longer able to view favorites. Also, it takes a long time to start Firefox.

I'm starting to not like using Firefox and instead prefer using other browsers.

I'm not sure what version of Firefox I'm using, but I'm no longer able to view favorites. Also, it takes a long time to start Firefox. I'm starting to not like using Firefox and instead prefer using other browsers.

Всички отговори (2)

more options

Hello kalkebulan,

please download the latest version of Mozilla Firefox Webbrowser (http://www.mozilla.org). If it´s still not working, disable some add-ons and clear your cache.

Do not hesitate to contact us further.

more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.


Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.

Create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.