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Ever since the last Firefox update (12 April 2013), Yoono 7.7.17 displays totally black; reinstalling Yoono doesn't help.

  • 2 отговора
  • 8 имат този проблем
  • 1 изглед
  • Последен отговор от CatherineMcClarey

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At lunchtime yesterday when I went online, I got the message "checking add-on compatibility with this version of Firefox;" subsequently, the Yoono sidebar displayed as a solid black box. Disabling and re-enabling Yoono didn't help, nor did removing and reinstalling Yoono, nor did restarting the computer. I've come to rely on Yoono to advise me of YouTube & Facebook updates without me having to directly visit my YouTube or Facebook home page and scrolling through all the updates myself - and I really miss not having the Yoono sidebar around!

At lunchtime yesterday when I went online, I got the message "checking add-on compatibility with this version of Firefox;" subsequently, the Yoono sidebar displayed as a solid black box. Disabling and re-enabling Yoono didn't help, nor did removing and reinstalling Yoono, nor did restarting the computer. I've come to rely on Yoono to advise me of YouTube & Facebook updates without me having to directly visit my YouTube or Facebook home page and scrolling through all the updates myself - and I really miss not having the Yoono sidebar around!

Всички отговори (2)

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please directly contact the extension developers - they can likely give you more detailed guidance and are the only ones who can fix bugs or make necessary adjustments in the addon for new firefox versions. thank you...

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Just did that, once I figured out how to contact Yoono support; thanks anyway!