Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

uninstalled and reinstalled the firefox, i can't get the bookmarks back

  • 6 отговора
  • 4 имат този проблем
  • 1 изглед
  • Последен отговор от cor-el

more options

I always use the sync to back up all my bookmarks and the others, but i noticed Firefox was playing up, so i uninstalled and then reinstalled it. the sync didn't work and i have lost all my bookmarks and the others. how can i get them back?

Please i have a lot of information that i need them back.

Best regards

I always use the sync to back up all my bookmarks and the others, but i noticed Firefox was playing up, so i uninstalled and then reinstalled it. the sync didn't work and i have lost all my bookmarks and the others. how can i get them back? Please i have a lot of information that i need them back. Best regards

Всички отговори (6)

more options

What about the bookmark backups in the profile? Can you not restore them from that? Open "Show All Bookmarks", click on "Import and Backup" > Restore.

more options

Hi, Thanks for your reply. Would resetting the sync key delete the bookmarks? Because i have change it to new one since i couldn't remember the old key. If it is, can you help me to get it all back.

Thanks a lot for your help.

Mark

Променено на от msina

more options

Resetting the Sync key will remove all data stored on the Sync server and replace it with the current data, so old data is lost, but it won't affect data stored your own computer.

Did you remove your personal data when you uninstalled Firefox?

If you did then all Firefox profile folders were removed and your personal data including the bookmarks are lost unless you've made a backup.

more options

well I rely on the sync and i didn't know that resetting the sync key will remove all the information. would it be possible if you can restore it from your backup system?

best regards

Mark Sina

more options

Hi, I am still waiting for your help,

Regards

Mark

more options

If you've reset the sync key then your old data is no longer present on the sync server and is lost if you do not have a local copy that you can use to restore your data.