Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Why does Firefox 4 for mac crash when attempting to manage add-ons?

  • 5 отговора
  • 70 имат този проблем
  • 3 изгледи
  • Последен отговор от cor-el

more options

Downloaded firefox 4 for mac yesterday. Working fine until I started adding add-ons/extensions. Since then, any attempt to manage add-ons or extensions crashes Firefox and requires a force quit.

Help?

Downloaded firefox 4 for mac yesterday. Working fine until I started adding add-ons/extensions. Since then, any attempt to manage add-ons or extensions crashes Firefox and requires a force quit. Help?

Избрано решение

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:


Delete the files extensions.* (extensions.sqlite, extensions.rdf, extensions.cache, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar to do a compatibility check.

Прочетете този отговор в контекста 👍 2

Всички отговори (5)

more options

Избрано решение

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See:


Delete the files extensions.* (extensions.sqlite, extensions.rdf, extensions.cache, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry. New files will be created when required.

See "Corrupt extension files": http://kb.mozillazine.org/Unable_to_install_themes_or_extensions

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar to do a compatibility check.

more options

Thanks neighborhood stranger! Stay tuned for update...

Променено на от armenfly

more options

Nice! It works. Moz back online ... worth the switch from Chrome

more options

Sorry for the late question, armenfly, & I'm not even sure you'll get this, but what addon was freezing your addons tab? I'm having the same problem and it's incredibly irritating.

Thanks!

more options

Did you try my second suggestion and delete the files extensions.* in the Firefox Profile Folder ?

Help > Troubleshooting Information > Profile Directory: Open Containing Folder