Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

search bar does not open old emails

  • 1 отговор
  • 0 имат този проблем
  • 3 изгледи
  • Последен отговор от kleber_1010

more options

Hello, I'm having trouble when I search for emails using the search bar in the top right corner. From the search result I usually open the most recent emails. The problem occurs if I try to open emails that I have already received or sent more than 2 months ago. When clicking on the email it does not open. Opens a new window, but does not open the email. If I open it directly through the inbox it works normally. The problem only occurs when I use the search bar. Does anyone know what could be going on? I've attached a screenshot of the window that opens when I click on the "old" email.

Hello, I'm having trouble when I search for emails using the search bar in the top right corner. From the search result I usually open the most recent emails. The problem occurs if I try to open emails that I have already received or sent more than 2 months ago. When clicking on the email it does not open. Opens a new window, but does not open the email. If I open it directly through the inbox it works normally. The problem only occurs when I use the search bar. Does anyone know what could be going on? I've attached a screenshot of the window that opens when I click on the "old" email.

Всички отговори (1)

more options

After posting, some related posts appeared and I managed to fix the problem. Before posting I had searched, but had not found the solution. This post that helped me solve it: https://support.mozilla.org/en-US/questions/1010146