Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox keeps crashing - crash ID bp-4464ed8b-5dbb-4743-87d7-e994b0220704

  • 4 отговора
  • 1 има този проблем
  • 13 изгледи
  • Последен отговор от fred119

more options

Firefox has been crashing frequently for at least the past month.

Firefox has been crashing frequently for at least the past month.

Всички отговори (4)

more options

Check what's on the about:third-party page.

more options

Please see below:

[rooksbas.dll File version 3.9.0.1 Vendor info IBM Occurrences 1 Avg. Blocking time (ms) 32.1338 mdnsNSP.dll File version 3.1.0.1 Vendor info Apple Inc. Occurrences 1 Avg. Blocking time (ms) -

 {
   "name": "rooksbas.dll",
   "fileVersion": "3.9.0.1",
   "typeFlags": 1,
   "signedBy": "IBM",
   "applicationName": "Trusteer Endpoint Protection",
   "applicationPublisher": "Trusteer",
   "events": [
     {
       "processType": "browser",
       "processID": 8516,
       "threadID": 4056,
       "loadStatus": 0,
       "loadDurationMS": 32.1338
     }
   ]
 },
 {
   "name": "mdnsNSP.dll",
   "fileVersion": "3.1.0.1",
   "typeFlags": 1,
   "signedBy": "Apple Inc.",
   "applicationName": "Bonjour",
   "applicationPublisher": "Apple Inc.",
   "events": [
     {
       "processType": "browser",
       "processID": 8516,
       "threadID": 7348,
       "loadStatus": 0,
       "loadDurationMS": 1.474
     }
   ]
 }

]

more options

Note that this looks like an OOM (out of memory) issue. MOZ_CRASH Reason (Sanitized) : [unhandlable oom] Failed to allocate for GenericBuffer::put.

more options

Thank you for your response. What causes OOM issues and how do I fix it?