Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

want to Restore old data in new device

  • 1 отговор
  • 1 има този проблем
  • 47 изгледи
  • Последен отговор от Paul

nazmul1434
nazmul1434
more options

I had an firefox sync account in my old device. It was syncing regularly. Now I am using a new laptop and my old device is not with me. Today I've tried to sync firefox data using previous email, and I have to use "forgot password" option. Firefox provided me new password via resetting process. But there is a new profile. My old data is not restoring.

How can I recover my old profile in new device and restore data without my old device?

I had an firefox sync account in my old device. It was syncing regularly. Now I am using a new laptop and my old device is not with me. Today I've tried to sync firefox data using previous email, and I have to use "forgot password" option. Firefox provided me new password via resetting process. But there is a new profile. My old data is not restoring. How can I recover my old profile in new device and restore data without my old device?

Всички отговори (1)

Paul
Paul
  • Top 25 Contributor
  • Moderator
more options

Hi

Firefox Sync is not designed to be used as online storage, but to sync data between devices. When you changed your password you cleared any data that was being syncced.