Browser question
Still having problems when I open a article on Yahoo life it shows gray blank squares. I have to hit F5 to, I assume refresh the article. Start the article and the gray square shows a picture or video. Why do I have o refresh the article every time I open it to be able to see the pictures? Would like to get this resolved or else I'll have to moved to a different browser. Wish Fox had a IT support section to help resolve these questions and problems
Всички отговори (2)
The issue is probably confined to you. Can you post an url? I don't want to go searching for some obscure Yahoo site.
You can try these steps in case of issues with webpages:
You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.
- hold down the Shift key and left-click the Reload button
- press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
- press "Command + Shift + R" (Mac)
Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).
"Remove the Cookies" for websites that cause problems:
- Settings -> Privacy & Security
Cookies and Site Data: "Manage Data"
"Clear the Cache":
- Settings -> Privacy & Security
Cookies and Site Data -> Clear Data -> Cached Web Content: Clear
Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window