Hi,

just enter about:profiles in the URL bar and create a new profile.

Thanks I think but it doesn't necessarily solve the problem I have. I don't really want any data on my computer of me having Firefox, I want it completely deleted so when I download it it will be new. Reason why is because Firefox is part of the problem of the actual problem I do have, it's the web browser that has the saved data and what not.

After creating a new profile, you can delete an old one, so there will be no user data on your HD.

Hello Olympiacalhoun,

In addition to the above; please see :

https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer

and :

https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data

Well thanks anyway, It still doesn't fix the problem... I guess the problem is on there end even though they said it's the browser, but I don't know anymore.

Olympiacalhoun said

Well thanks anyway, It still doesn't fix the problem... I guess the problem is on there end even though they said it's the browser, but I don't know anymore.

Who are "they" ?

Would you be willing to tell us what's going on ?

I'm starting to think it really is on there end because my friend can't even get into his account either... basically this is all over some stupid game. It's called Roblox.. don't judge... but anyway. Theres this verification thing to verify human and i get all three right but it somehow starts over and makes me do it again continuously for some reason even though I get it right, and now I can't get into my account anymore, I literally downloaded two other browsers to see if it's the same and it is. And I asked for help and asked them about it and stuff, I told them that I did everything that I could from deleting browser history's, caches, to literally WIPING firerfox entirely! And here I am, all I want is an account back. And it's like driving me crazy on how little and stupid that bug is, and then me asking, "Why can't they fix it?" and It's so jwojafo UGH... I know you guys can't really help for something like this but it's just, really just stupid. I would copy and paste what I told them but I don't know if that would be too much

Is this site making your life miserable and telling you to do things nobody should need to do ?

Of course I don't know what exactly is going on here, but my advice is to turn your back on that site and find yourself another (better !) site :

https://alternative.me/roblox

Also see these search results .....

Well thanks I guess, the only reason why I still have the dang game is because it reminds me of the old days, with my brother involved but... can't go back to the old days can I?

And those games just don't help cope the same way but it's alright, I do thank you very much so for your help... even though you couldn't really do much for the problem. Plus I wasted a lot of money on that game so, leaving it now, especially since I did buy something I can't use because the game isn't working is kind of robbing me of my money right now. But anyway thanks again, I am tired and I am going to go.

Olympiacalhoun said

Theres this verification thing to verify human and i get all three right but it somehow starts over and makes me do it again continuously for some reason even though I get it right, and now I can't get into my account anymore,

I think this is what is happening (to others as well) :

https://devforum.roblox.com/t/infinite-fun-captcha-on-login-page/217106

Olympiacalhoun said

Well thanks I guess, the only reason why I still have the dang game is because it reminds me of the old days, with my brother involved but... can't go back to the old days can I?

No, you can't go back, you can only cherish good memories ....

I am tired and I am going to go.

You go get some sleep now.

And later you may find a game that will bring back even better memories - or make new ones ......

In case you're still interested; I found this :

https://www.product-reviews.net/down/roblox-problems/

https://en.help.roblox.com/hc/en-us/articles/203312820-Issues-Logging-In-or-Out-in-a-Browser

https://devforum.roblox.com/t/impossible-roblox-captcha/321468

I don't know if it will help, but I sent Roblox an email.

Wow, you really didn't have to but thank you though... But I can only assume they'd say the same thing they told me to you

Do you mean that you get a CAPTCHA challenge that you can't resolve ?

Yea I just didn’t know what it was called. Every time I solve it and it’s right, it’s like on infinite repeat

Yea I just didn’t know what it was called. Every time I solve it and it’s right, it’s like on infinite repeat

Olympiacalhoun said

Yea I just didn’t know what it was called. Every time I solve it and it’s right, it’s like on infinite repeat

And you're not the only one who just can't get past that captcha, as you could see in those three links I posted earlier - but knowing that isn't much help, is it ?

I haven't heard from Roblox yet .......

(if and when I do, I will of course let you know right away)

No I’m not the only one, and lookin at those I was like wow, those are recent. I mean I guess it’s somewhat help knowing that other people have the same problem?

Olympiacalhoun said

No I’m not the only one, and lookin at those I was like wow, those are recent. I mean I guess it’s somewhat help knowing that other people have the same problem?

Well, that's why I posted those links - hoping it would somehow reassure you.

I'm not even going to ask if you have tried again the past couple of days, cause that would be a rhetorical question, wouldn't it?

If I don't hear from them this week, I will contact them again, cause I know what this means to you.

I went to see if I could find any news, and the first thing I found
was this (NSFW) :

The Roblox Captcha Disaster (recently oploaded .... )

Just in case : "NSFW" = Not Suitable For Work.

(edit : typo)