Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Тази тема беше архивирана. Моля, задайте нов въпрос ако имате нужда от помощ.

Android Firefox crash after start synchronizing

  • 1 отговор
  • 11 имат този проблем
  • 1 изглед
  • Последен отговор от guigs

SThM
SThM
more options

Firefox crash every time when trying to synchronize with Firefox Account.

It's new clean install on my new phone with KitKat 4.4.4. FF work well if no synch account I add. After filling sync acc info and start synchronization, FF crash. I try create new sync account, but result the same.

Bug report: bp-7d395172-3053-499c-b8eb-b9f842160620

What can I do something to solve this?

Firefox crash every time when trying to synchronize with Firefox Account. It's new clean install on my new phone with KitKat 4.4.4. FF work well if no synch account I add. After filling sync acc info and start synchronization, FF crash. I try create new sync account, but result the same. Bug report: bp-7d395172-3053-499c-b8eb-b9f842160620 What can I do something to solve this?

Всички отговори (1)

guigs
guigs
more options

Hi SThM, I understand that when you try to sync your Firefox account that Firefox crashes. I am happy to help. Upon investigation of the crash, there are patches in the making, however it has not been prioritized. I apologize for the inconvenience. In the meantime, it will prevent you from using Firefox Sync on the new account. In search of a work around, it is possible to toggle what is synced when you attach the new device.

latest update