Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

Firefox crashes

  • 1 отговор
  • 2 имат този проблем
  • 8 изгледи
  • Последен отговор от FredMcD

more options

Anytime I start firefox it runs for about five seconds and stops. Crash report comes up and always says had trouble sending crash report data.

ive deleted firefox from my system and reinstalled it but the same problem occurs.

I cannot keep firefox running on my system at all. help please.

Anytime I start firefox it runs for about five seconds and stops. Crash report comes up and always says had trouble sending crash report data. ive deleted firefox from my system and reinstalled it but the same problem occurs. I cannot keep firefox running on my system at all. help please.

Всички отговори (1)

more options

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options)
key, and then starting Firefox. Is the problem still there?

While still in Safe Mode,

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29