Търсене в помощните статии

Избягвайте измамите при поддръжката. Никога няма да ви помолим да се обадите или изпратите SMS на телефонен номер или да споделите лична информация. Моля, докладвайте подозрителна активност на "Докладване за злоупотреба".

Научете повече

How do I disable Web Guard feature?

  • 3 отговора
  • 24 имат този проблем
  • 12 изгледи
  • Последен отговор от LaneyP

more options

Sometimes I get an error message that says, "Content Restricted : The Web Guard feature has been enabled on your line. Web Guard has restricted your access to this content. The person on your Wireless account who is designated as the Primary Account Holder can disable this restriction through the account management website"

Sometimes I get an error message that says, "Content Restricted : The Web Guard feature has been enabled on your line. Web Guard has restricted your access to this content. The person on your Wireless account who is designated as the Primary Account Holder can disable this restriction through the account management website"

Избрано решение

Hi there,

Hmmm, that does sound annoying.

This sounds like a feature that's being provided by your Internet Service Provider (ISP for short - they're the people you pay for your internet connection).

If you contact their customer services department, I'm sure they'll be able to turn Web Guard off for you. Their contact details will probably be on any recent bills or letters you've received from them.

Hope this helps!

Прочетете този отговор в контекста 👍 6

Всички отговори (3)

more options

hello LaneyP, this is a feature of your ISP (likely t-mobile), so please contact their support about the issue: https://support.t-mobile.com/docs/DOC-2144

more options

Избрано решение

Hi there,

Hmmm, that does sound annoying.

This sounds like a feature that's being provided by your Internet Service Provider (ISP for short - they're the people you pay for your internet connection).

If you contact their customer services department, I'm sure they'll be able to turn Web Guard off for you. Their contact details will probably be on any recent bills or letters you've received from them.

Hope this helps!