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FireFox: A plugin has become unresposive?

Benniwest
Benniwest
more options

Happens a ridiculous amount of times, I have tried uninstalling both Firefox and Flash ( I believe it's the Flash Plugin but I'm not sure) but to no avail.... Please can someone help 

Submitted Crash Reports
Report ID 	                         Date Submitted

4c5b3512-09c9-4700-8c7a-435d06cabc52 26/12/2013 13:55 
7a6111a4-5684-4db6-ae7d-d432b127c14a 25/12/2013 12:20 
bp-9a16f469-80d6-40a4-ae6c-4fe2a2131224 24/12/2013 19:47 
bp-9106c68c-7be1-4907-89d7-828362131224 24/12/2013 19:46 
bp-ebe67008-086c-48fa-8a3e-2065e2131224 24/12/2013 19:11 
bp-99abbfd4-4a91-44fb-bb3a-285bb2131224 24/12/2013 19:01 
bp-6d512059-9714-4505-b6c4-1af9b2131224 24/12/2013 14:43 
bp-b43c8008-8c9c-40cb-a89a-ffe662131224 24/12/2013 14:42 
42cb6b5f-b51f-432e-9299-f42ff2ea15ac 20/12/2013 23:59 
dd2cb3ea-ba5c-45b2-a89c-2166545bc378 16/12/2013 05:12 
bp-35d69fae-7be9-4ee5-b82d-fee8b2131215 15/12/2013 15:15
Happens a ridiculous amount of times, I have tried uninstalling both Firefox and Flash ( I believe it's the Flash Plugin but I'm not sure) but to no avail.... Please can someone help Submitted Crash Reports Report ID Date Submitted <pre><nowiki>4c5b3512-09c9-4700-8c7a-435d06cabc52 26/12/2013 13:55 7a6111a4-5684-4db6-ae7d-d432b127c14a 25/12/2013 12:20 bp-9a16f469-80d6-40a4-ae6c-4fe2a2131224 24/12/2013 19:47 bp-9106c68c-7be1-4907-89d7-828362131224 24/12/2013 19:46 bp-ebe67008-086c-48fa-8a3e-2065e2131224 24/12/2013 19:11 bp-99abbfd4-4a91-44fb-bb3a-285bb2131224 24/12/2013 19:01 bp-6d512059-9714-4505-b6c4-1af9b2131224 24/12/2013 14:43 bp-b43c8008-8c9c-40cb-a89a-ffe662131224 24/12/2013 14:42 42cb6b5f-b51f-432e-9299-f42ff2ea15ac 20/12/2013 23:59 dd2cb3ea-ba5c-45b2-a89c-2166545bc378 16/12/2013 05:12 bp-35d69fae-7be9-4ee5-b82d-fee8b2131215 15/12/2013 15:15 </nowiki></pre>

Modified by cor-el

All Replies (1)

iamjayakumars
iamjayakumars
more options

Hello,

Try Firefox Safe Mode to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.

(If you're not using it, switch to the Default theme.)

  • On Windows you can open Firefox 4.0+ in Safe Mode by holding the Shift key when you open the Firefox desktop or Start menu shortcut.
  • On Mac you can open Firefox 4.0+ in Safe Mode by holding the option key while starting Firefox.
  • On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
  • Or open the Help menu and click on the Restart with Add-ons Disabled... menu item while Firefox is running.

FirefoxSafeMode

Once you get the pop-up, just select "'Start in Safe Mode" Safe Mode Fx 15 - Win

If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to figure out which one. Please follow the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article for that.

To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.

When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.

Thank you.