Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox on my laptop won't load at all how do I fix it?

  • 2 cavab
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

more options

It only loads home page. If I type in a site( EX: www.google.com) it doesn't load it. It only shows my home page. It just started this today.

It only loads home page. If I type in a site( EX: www.google.com) it doesn't load it. It only shows my home page. It just started this today.

All Replies (2)

more options

I dont know why this is happening, but try resting your Firefox.

   At the top of the Firefox window, click the Help menu and select Troubleshooting Information.


   Click the Reset Firefox button in the upper-right corner of the Troubleshooting Information page.
more options

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: