Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Remember passwrds for sites will not stay checked . . . when I close Firefox and reopen, the box is unchecked. How can I keep it stay checked ?

  • 4 cavab
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

passwords for sites are stored but does not remain 'active'; I must go to options/security and check the box to remember passwords at each session of Firefox. Didn't used to be this way. Apparently one of your recent 'upgrades' has downgraded this feature for me. How can I persuade it to save this setting?

passwords for sites are stored but does not remain 'active'; I must go to options/security and check the box to remember passwords at each session of Firefox. Didn't used to be this way. Apparently one of your recent 'upgrades' has downgraded this feature for me. How can I persuade it to save this setting?

Chosen solution

All Replies (4)

more options

Seçilmiş Həll

See the following article.

more options

The reset solved the problem, but it also disabled the Norton Security add-ons. When I enabled the Norton add-ons, the password saving problem reappeared. So I think the problem is the interaction of Firefox and the Norton security, which also has a password saving feature. Up until recently, there was not a problem with this interaction, but either Firefox or Norton has changed something that prevents the cooperation. So the cause of the problem has been identified but not really solved.

Thanks

more options

Please try Norton support for help with that issue.
http://us.norton.com/support/

more options