Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

[pdf viewer] help info not valid

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by John99

peajie
peajie
more options

When PDF 's are received the pages are empty of content. And I get message : "This PDF might not be displayed correctly" I followed Firefox HELP text and Uninstalled Flash, and installed Flash 10.3 (now only Abode PDF Plug in for firefox 9.5.4.268 is shown )? And the problem remains. If I 'copy/paste' the empty received PDFs into the Document library I find the content appears. Any suggestions to correct Firefox ?

Prior to March I had no problems, and have not consciously changed anything myself.

edit added [pdf viewer ]to title~j99

When PDF 's are received the pages are empty of content. And I get message : "This PDF might not be displayed correctly" I followed Firefox HELP text and Uninstalled Flash, and installed Flash 10.3 (now only Abode PDF Plug in for firefox 9.5.4.268 is shown )? And the problem remains. If I 'copy/paste' the empty received PDFs into the Document library I find the content appears. Any suggestions to correct Firefox ? Prior to March I had no problems, and have not consciously changed anything myself. ----- edit added [pdf viewer ]to title~j99

Modified by John99

All Replies (2)

philipp
philipp
  • Moderator
more options

hello, if you're having problems with the new inbuilt pdf-viewer in firefox, you can also use the adobe pdf plugin, that you've used before: View PDF files using Firefox’s built-in viewer

John99
John99
more options

Note FlashPlayer is unrelated to viewing PDFs.

I hope Philipp's answer solved your problem, if so please mark this as solved.