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I can't unistall firefox from windows 7 with any method suggested in mozilla help article

  • 3 cavab
  • 10 have this problem
  • 2 views
  • Last reply by carnesj

carnesj
carnesj
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I need to uninstall firefox and then reinstall to get rid of babylon crap. Regardless of any other suggestions you may have for removing babylon I want to uninstall firefox and reinstall it. I am running a hp laptop with windows7 64bit up-to-date. I have tried to uninstall in the usual way through control panel>uninstall. At your article's suggestion I tried uninstalling via uninstall helper in mozilla, x86>mozillafirefox>uninstall>helper.exe. In both cases there was no apparent action taken. Firefox still runs fine. I have found no other suggestions online except to download some uninstall program or other. I don't wish to add crap. I want to be able to uninstall with existing windows 7 program. I have recently scanned with regcure and AVG free home ed. My firefox version is 18.0.2.

I need to uninstall firefox and then reinstall to get rid of babylon crap. Regardless of any other suggestions you may have for removing babylon I want to uninstall firefox and reinstall it. I am running a hp laptop with windows7 64bit up-to-date. I have tried to uninstall in the usual way through control panel>uninstall. At your article's suggestion I tried uninstalling via uninstall helper in mozilla, x86>mozillafirefox>uninstall>helper.exe. In both cases there was no apparent action taken. Firefox still runs fine. I have found no other suggestions online except to download some uninstall program or other. I don't wish to add crap. I want to be able to uninstall with existing windows 7 program. I have recently scanned with regcure and AVG free home ed. My firefox version is 18.0.2.

All Replies (3)

finitarry
finitarry
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If you used an installer to install Firefox in the first place, you should be able to uninstall it from the Control Panel. If you used a zip file to install it, just delete the program directory, then search for and delete the Firefox entries in the registry.

user633449
user633449
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Uninstalling and re-installing won't get rid of Babylon, believe me.

Try to Reset Firefox Refresh Firefox - reset add-ons and settings

And uninstall Babylon from the control panel.

carnesj
carnesj Question owner
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Using Reset firefox did get rid of the last of babylon. So, thank you for that, big help! I still can't uninstall firefox, but perhap the urgency is gone.