I'm following Firefox Help for Windows XP on "clear cookies & cache." When I open Firefox & follow the Help steps (click on History, Tools, etc.) these aren't active links. I'm clicking on a Help display; no actions are executed. ???
(On desktop PC) When I open Firefox & follow the Help steps (click on History, Tools, etc.), these aren't active links. I'm clicking on a Help display; no actions are executed. Cookies & cache aren't cleared.
(On desktop PC) When I open Firefox & follow the Help steps (click on History, Tools, etc.), these aren't active links. I'm clicking on a Help display; no actions are executed. Cookies & cache aren't cleared.
Chosen solution
Make sure that you do not run Firefox in permanent Private Browsing mode.
To see all History and Cookie settings, choose:
- Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
- Deselect: [ ] "Always use private browsing mode"
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Make sure that you do not run Firefox in permanent Private Browsing mode.
To see all History and Cookie settings, choose:
- Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
- Deselect: [ ] "Always use private browsing mode"
Followed your advice, and was able to clear cookies & cache. Thanks
Thanks. I was not in private browsing mode. However, I was able to clear cache & cookies after following Firefox help a second time.