My hard drive & mother board had to be replaced, I am trying to setup my laptop & trying to re-sync but it will not let me use my old sync key, how do I reactivate using old sync key???
I have my old sync key, but it keeps saying that it is the wrong one every time I try to setup the sync option...how do I clear out what is currently on there so I can use my old sync key and get my original info back?
I have my old sync key, but it keeps saying that it is the wrong one every time I try to setup the sync option...how do I clear out what is currently on there so I can use my old sync key and get my original info back?
All Replies (4)
When you go to set up Sync - I already have a Sync account, then in the next window use I don't have the device with me
As you type the Sync Key, don't type the hypens between the alpha / numeric characters.
I tried doing it the way you said, but it still says wrong sync key...
You do use the same Sync account (email address) that was used with that sync account?
Yes, but for some reason, it wont let me use my old sync key...