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Since the last update, I cannot attach a file to my email in MobileMe. It has always worked until the latest update. Now, nothing happens when you click on the paper clip icon and 'choose' the file to add.

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  • Last reply by rbillings

satorilori
satorilori
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I am using MobileMe on my Mac. Until the last update a few days ago, Firefox always allowed me to attach files to my emails. Now, when I click on the paper clip, and it takes to me find the file I want to attach, and I highlight the file I want to attach and click on 'open', nothing at all happens. the screen just goes back to my email. It always worked before, it does not now. It DOES work on Safari but I hate Safari, i want to use firefox.

I am using MobileMe on my Mac. Until the last update a few days ago, Firefox always allowed me to attach files to my emails. Now, when I click on the paper clip, and it takes to me find the file I want to attach, and I highlight the file I want to attach and click on 'open', nothing at all happens. the screen just goes back to my email. It always worked before, it does not now. It DOES work on Safari but I hate Safari, i want to use firefox.

All Replies (1)

rbillings
rbillings
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Hi satorilori-

You might try this:

-> Clear Cookies & Cache 

   https://support.mozilla.com/en-US/kb/Template:clearCookiesCache

-> Clear the Network Cache

-> Reload web page(s) and bypass the cache. 

   Press and hold Shift and left-click the Reload button.
   Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
   Press "Cmd + Shift + R" (MAC)

Check and tell if its working. Hope that helps!