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reinstalled Windows, Firefox, how do I retrieve synced bookmarks?

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  • 6 have this problem
  • 7 views
  • Last reply by tlongacre

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I set up syncing and have a sync key. Now I've reinstalled Windows and Firefox4, but cannot see at all how to retrieve my synced data. When I go to sync, it only gives me the option of adding a new device or setting up a new account, neither of which is what I need to do.

I set up syncing and have a sync key. Now I've reinstalled Windows and Firefox4, but cannot see at all how to retrieve my synced data. When I go to sync, it only gives me the option of adding a new device or setting up a new account, neither of which is what I need to do.

All Replies (3)

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  1. Press Alt+T
  2. Click on Options
  3. Go to Sync Panel
  4. Click on Connect
  5. You will see option "Do you already have Firefox Sync Account"
  6. Click on connect
  7. Enter your email id, password, sync key
  8. Now your sync account is set up.
  9. You will see that after a while, all your data will be retrieved automatically.

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When I get to 4. there is no option to Connect. There is an option to set up Sync. If I press Connect, I get the option that I already have an account. When I click that, I get the Add A Device -- there is no opportunity to enter and e-mail or my sync key. this is the problem.

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Can anyone else help? I backed up everything on my computer before reinstalling. Where would I be able to find my old bookmarks, etc?