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useing firefox then it stops and says not responding this can happen every five minutes

  • 3 cavab
  • 18 have this problem
  • 1 view
  • Last reply by cor-el

froggy11
froggy11
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firefox stops responding then if i click the mouse again the screen goes white, i then have to close at bottom of page and staragain this is happening repeatadly. i have up dated plugins this did not help i have done all other updates available.

firefox stops responding then if i click the mouse again the screen goes white, i then have to close at bottom of page and staragain this is happening repeatadly. i have up dated plugins this did not help i have done all other updates available.

All Replies (3)

John99
John99
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Is this only certain sites, for example ones with lots of video content. You also need to consider what else your computer is doing, possibly as automated background tasks such as

  • security updates or scans
  • disk indexing
  • downloads

You could try running with minimal extensions enabled and use Task Manager to check ( Ctrl+Alt+Del; or on newer windows machines Ctrl+Shift+Esc) what is running and how busy the CPU is.

See also

froggy11
froggy11 Question owner
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thanks for you reply john99 i don't think its that as all i am doing is checking email . i dont think it could cope with two things at once.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See also:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See: