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Firefox crashes when saving images

  • 3 cavab
  • 55 have this problem
  • 1 view
  • Last reply by JonesY

darxide
darxide
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Anytime I try to right click and save a .gif image Firefox immediately hard crashes to the crash report tool.

Even if I "View image" so it appears in a tab by itself and then use file/save as FF still crashes.

sometimes the image is actually saved, though and sometimes it isn't.

I have "IE Tab Plus" installed and if I switch to IE rendering I can save just fine, but I hate using IE for anything other than emergency usage.

Anytime I try to right click and save a .gif image Firefox immediately hard crashes to the crash report tool. Even if I "View image" so it appears in a tab by itself and then use file/save as FF still crashes. sometimes the image is actually saved, though and sometimes it isn't. I have "IE Tab Plus" installed and if I switch to IE rendering I can save just fine, but I hate using IE for anything other than emergency usage.

Modified by darxide

All Replies (3)

TonyE
TonyE
  • Moderator
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The Google Talk plugin has caused this type of crash for some. Try disabling that plugin to see if it helps. To do that in the Tools menu select Add-ons, then go to the Plugin section. Select the Google Talk plugin, then click on disable. Restart Firefox then see if you can save images.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Your crash report shows the Flash.OCX plugin. That is the ActiveX plugin for IE and it looks like a very old 7.0.19.0 version.

You need to remove that plugin and install the latest Flash plugin for both browsers.
For Firefox you have Flash version 10.1.85.3 and that is also not the latest version.

See http://kb2.adobe.com/cps/191/tn_19166.html Troubleshoot Flash Player installation | Windows

JonesY
JonesY
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I have encountered this problem too last week. I just installed Firefox 4,then the problem was fixed!