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onload error TypeError: TcFfUpdates.getTcPluginsInstance().getNewExtensionsList is not a function is the error i get when i start how can i fix this

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  • Last reply by TonyE

ethanb
ethanb
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when i click on the icon to start ff i get this message onload error TypeError: TcFfUpdates.getTcPluginsInstance().getNewExtensionsList is not a function i then click ok and firefox loads but is insanely slow and often pops up with this error

when i click on the icon to start ff i get this message onload error TypeError: TcFfUpdates.getTcPluginsInstance().getNewExtensionsList is not a function i then click ok and firefox loads but is insanely slow and often pops up with this error

Modified by ethanb

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TonyE
TonyE
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That is likely to be due to a problem with an add-on. To establish which add-on is causing this follow the procedure in the troubleshooting extensions and themes article.