Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Installed Firefox on Mac (OS 10.5.8) Will not open a browser window even after rebooting. Also - Must "Force Quit" to exit Firefox

  • 2 cavab
  • 243 have this problem
  • 1 view
  • Last reply by tineke

more options

I installed Firefox on my Mac today (Mac OS 10.5.8) However File>New does not open browser window. Nothing happens. I rebooted and launced Firefox again but this did not help. I had been using Safari. Firefox is clearly running and I must do a "Force Quit" to quit Firefox.

This happened

Every time Firefox opened

I installed Firefox on my Mac today.

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.17.8 (KHTML, like Gecko) Version/5.0.1 Safari/533.17.8

I installed Firefox on my Mac today (Mac OS 10.5.8) However File>New does not open browser window. Nothing happens. I rebooted and launced Firefox again but this did not help. I had been using Safari. Firefox is clearly running and I must do a "Force Quit" to quit Firefox. == This happened == Every time Firefox opened == I installed Firefox on my Mac today. == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-us) AppleWebKit/533.17.8 (KHTML, like Gecko) Version/5.0.1 Safari/533.17.8

All Replies (2)

more options

Hello John.

Hopefully this support article is what you need:

https://support.mozilla.com/en-US/kb/Firefox+will+not+start

Also, you may be interested in this one:

http://support.mozilla.com/en-US/kb/Firefox+hangs

more options

Ok, I have the answer dear Mac friends.

Go to your finder window - then at the bottom - include system files.

Search for firefox - delete everything - reinstall. Problem solved.