Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot find -'edit options'- anywhere and NO 'allow' box appears anywhere

  • 1 cavab
  • 3 have this problem
  • 1 view
  • Last reply by TXGuy

more options

have been trying to download Adobe Reader update for a few days.

Have printed out 2 slightly different sets of directions when you use Mozilla foxfire.

Still cannot find 'edit options' drop down dialogue box.

There is NO yellow bar on my computer.

When I use Norton safe search the adobe reader site shows up, but still no Fozfire prevented box with 'Allow' box shows up.

I have downloaded AdobeRdr 938. en_US exec 40.5 MB said I wanted to save and then minamized the box, as NO additional instructions appeared.

When I search under help and support under Programs on my computer it says NO such

== today

have been trying to download Adobe Reader update for a few days. Have printed out 2 slightly different sets of directions when you use Mozilla foxfire. Still cannot find 'edit options' drop down dialogue box. There is NO yellow bar on my computer. When I use Norton safe search the adobe reader site shows up, but still no Fozfire prevented box with 'Allow' box shows up. I have downloaded AdobeRdr 938. en_US exec 40.5 MB said I wanted to save and then minamized the box, as NO additional instructions appeared. When I search under help and support under Programs on my computer it says NO such == today

All Replies (1)

more options

The instructions on the Adobe site are out-of-date and do not apply to current Firefox versions. See the instructions below to install or update Adobe Reader.

Install/Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox): your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader You may be able to update from the Adobe Reader installed on your system instead of going to the Adobe site and downloading. Start > Program Files, find and click Adobe Reader to open, click Help, click Check for Updates. If you go to the Adobe site to download the current Adobe Reader: -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~ -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. 1.6.0.02; current ver. 1.6.0.20 (important security update 04-15-2010) (~~red:Firefox 3.6 and above requires Java 1.6.0.10 or higher~~; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash): your ver. 10.0 r45; current ver. 10.1 r53 (important security update 2010-06-10; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1