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File/send link will not open Outlook New Message, but tries to open a whole new browser window in Outlook

  • 1 cavab
  • 2 have this problem
  • 34 views
  • Last reply by nickolay

AnonymousUser
AnonymousUser
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When firefox updated to 3.5, on my xp desktop, the send link option under File, and the send link extension both stopped working completely. I used tools/options/applications/browse to try to direct it to Outlook and now it is attempting to open a whole new session of Outlook in browser mode, rather a new message with the link in it that I wish to send. It is also giving me an error message that the "default mail client is not properly installed. (Send Link in Internet Explorer works just fine."

This happened

Every time Firefox opened

== Firefox was updated to 3.5

When firefox updated to 3.5, on my xp desktop, the send link option under File, and the send link extension both stopped working completely. I used tools/options/applications/browse to try to direct it to Outlook and now it is attempting to open a whole new session of Outlook in browser mode, rather a new message with the link in it that I wish to send. It is also giving me an error message that the "default mail client is not properly installed. (Send Link in Internet Explorer works just fine." == This happened == Every time Firefox opened == Firefox was updated to 3.5

All Replies (1)

nickolay
nickolay
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Some report being able to fix this by running Detect and Repair on MS Office. Perhaps changing the default in XP's "Set Program Access and Defaults" to something else, then back to Outlook will help.

If you don't mind getting technical, this may give you some clues.

You need to get your system's default mail client settings to a correct state, then make Firefox use the default client in its options.