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thunderbird no longer working

  • 2 cavab
  • 2 have this problem
  • Last reply by schwern1

Janet Smith
Janet Smith
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I restarted my computer and then Thunderbird did not work. I just get a screen labeled "Mozilla Thunderbird" that is almost blank. Nothing is displayed and my many years of emails are not available. 

A tab at the top has "add contact" and "join chat"  and a green circle but no contacts are available.
I can type in my email address in the top bar, and select "show accounts" but nothing happens. 
In the main area it says "Conversations will be displayed here"  but nothing shows up.

I tried quitting Thunderbird and restarting, but got the same message.

My email orginates online via Gmail but does not seem to be connecting now with Thunderbird.

I am not very tech saavy so not sure if I have unsynched Gmail with Thunderbird or ????

Thankyou for helping! Janet

I restarted my computer and then Thunderbird did not work. I just get a screen labeled "Mozilla Thunderbird" that is almost blank. Nothing is displayed and my many years of emails are not available. A tab at the top has "add contact" and "join chat" and a green circle but no contacts are available. I can type in my email address in the top bar, and select "show accounts" but nothing happens. In the main area it says "Conversations will be displayed here" but nothing shows up. I tried quitting Thunderbird and restarting, but got the same message. My email orginates online via Gmail but does not seem to be connecting now with Thunderbird. I am not very tech saavy so not sure if I have unsynched Gmail with Thunderbird or ???? Thankyou for helping! Janet

All Replies (2)

Mapenzi
Mapenzi
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You have erroneously opened the "Chat" tab. Go to the "Spaces Menu" button in the upper left of the toolbar and select "Mail" in the drop-down menu or hit Cmd + 1 https://i.postimg.cc/MGqFNmYs/Menu-bar-button.png

Helpful?

schwern1
schwern1
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I have this problem as well. There is no "Spaces Menu" button, despite View -> Toolbars -> Spaces Toolbar being checked. When I *uncheck* it the Spaces Menu appears. Neither Cmd + 1 nor Ctrl + 1 do anything, nor any other combination, nor does selecting anything in the Spaces Menu. Thunderbird -> Settings and Thunderbird -> Account Settings both do nothing.

I've tried reinstalling Thunderbird ELTS, no effect.

Helpful?

Sual ver

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