"File" functions not active
Hello I just transferred TB from my old computer to a new one, and I am no longer able to empty the trash or compress the folders from the file menu , and I cannot add any sub folder. I did rebuild the index table : no result I suspect some parameter is wrong : Any idea to find which one, please? Tks in advance
All Replies (3)
All I can do is suggest that you revisit how you did the transfer, as most problems occur when the transfer misses a step or two.
Here is the link for moving a profile in Windows when installed in default location:
https://support.mozilla.org/en-US/kb/moving-thunderbird-data-to-a-new-computer
Thanks David for your suggestion, but my problem seems to come from a deeper root: I am moving from Win 7 TB 115.16.3 (last level for Win 7) to Win 11 TB 123.5.2esr I suspect a release compatibility problem. (as soon as I have more time) I will try downloading older TB version on my Win 11 and let you know
That sounds like a good move. Here is that link:
https://ftp.mozilla.org/pub/thunderbird/releases/115.16.3/win64/en-US/
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